Illuminata Services for IT Users

If your business relies on IT, Illuminata can tell you what the vendors are up to, where they’re headed, which technologies are ready for prime time and which aren’t, and how new products and standards could impact your existing technology investments. However, Illuminata’s IT Advisors offer more than just cookie-cutter solutions.

Due diligence requires that we understand the specific customer situation, including a client’s resources, industry participation, value-chain position, expectations, skills, historical choices, future plans, and other idiosyncratic context. We put ourselves in our clients’ shoes, while still maintaining objectivity and neutrality in order to analyze and evaluate their situation.

We are always aware that while we can suggest a path, it is the client who must ultimately choose the path, and then walk it. In addition to providing actionable recommendations, we draw on proprietary methodology to educate and build consensus so client teams can make informed decisions, and then confidently implement those decisions to improve their business.

IT Professional Subscriptions

Individuals: Qualifying individuals in end-user organzationscan purchase full access to articles and reports, and receive free access to Illuminata Webinars. This basic subscription does not include advisory time or discounts. (Vendor employees do not qualify.)

Organizations: This subscription is designed for end-user companies that want enterprise-wide, unlimited access to our research and Webinars. Professional Organization Users have a license to a single personally licensed copy of each publication and may share documents within the organization as necessary to perform their job functions. Depending on the package purchased, subscriber organizations can also receive up to 20 hours per year of custom telephone and in-person advisory time with our experts. (Vendor organizations do not qualify.)

Advisory Engagements

Illuminata Advisory Engagements are based on our proven methodology and can last from a one to several days depending on your needs. They can be purchased individually or in multiples through a cost-effective Preferred Client Agreement.

Get IT Together

One of the greatest obstacles IT innovation can face is enterprises’ business units and IT departments that consist of autonomous operational groups (”silos”) that have difficulty cooperating with one another. These often don’t speak the same language, or have a common view of what’s possible or important to accomplish.

Illuminata’s Get IT Together advisory service helps bring differing factions together to coalesce around a common vocabulary and agenda. We act as a neutral third party, helping moderate internal conflicts, calming historically adversarial relationships, and creating consensus and a collaborative approach. Our independent, external perspective also helps break patterns of groupthink. It’s hard to describe these engagements without seeming a little bit “touchy feely” and bringing back memories of “T-groups” and” group encounters.” However, we are not offering a generic team-building exercise. Rather, our proven methodology provides a practical, real world way to achieve better outcomes.

On-Demand Assistance and Advice

Inquiry time for direct access to Illuminata IT Advisors can be purchased in blocks of time to fit almost any budget.

Other common engagements include:

  • Strategic IT Planning
  • Future Proofing and Risk Avoidance
  • Technology Impact Preparedness
  • Operational Fitness Reviews
  • Product Suitability Assessments
  • Breakthrough Opportunity Studies
  • RFP Evaluation
  • Due Diligence & Project Post-Mortems
  • Vendor and Product Selection
  • Governance (CSFs, KPIs, KRFs)
  • Investment Balance Reviews

Contact

For more information, contact clientservices@illuminata.com.